Privacy Policy

Effective Date: July 15, 2025

Website: https://homeservices.hamiltonecom.com

At Hamilton Ecom Home Services, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information across our website and related services.

1. Who We Are

This website is owned and operated by Milton Ecom Inc. Our mission is to connect homeowners with trusted local service professionals through our platform: https://homeservices.hamiltonecom.com.

2. Information We Collect

We may collect the following types of information:

Name, email address, and phone number when submitted via forms

Comments and messages left on our site

Uploaded media (e.g., profile pictures or reviews)

Browser type, IP address, and device data (for spam protection and analytics)

SMS opt-in status and communication preferences

3. SMS and Phone Communication Policy

By submitting your phone number on this website, you consent to receive automated text messages (SMS) or voice calls from Hamilton Ecom Home Services for:

Appointment reminders

Promotional offers

Service-related follow-ups

Demonstrations of voice receptionist features

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to SMS messages or contacting us at [email protected].

We will not sell or share your phone number with third parties for their own marketing purposes.

4. Comments

When you leave a comment, we collect the data shown in the comment form, your IP address, and your browser’s user agent string to help detect spam.

An anonymized hash of your email address may be used by the Gravatar service to display your profile picture. You can review their privacy policy here: https://automattic.com/privacy.

5. Media Uploads

Avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract such data from publicly displayed images.

6. Cookies

Our website uses cookies to enhance your experience:

Comment cookies: Store your name/email/website for future comments (1-year lifespan).

Login cookies: Store login session info (2 days to 2 weeks depending on settings).

Screen preference cookies: Save layout options (1-year lifespan).

Editor cookies: Store temporary post-edit data (1-day lifespan).

7. Embedded Content

Pages may include content embedded from third-party platforms (e.g., YouTube, Calendly, Facebook). These services may collect your data, use cookies, and track your interactions as if you were visiting their site directly.

8. How We Use Your Information

We use your data to:

Respond to your inquiries and requests

Send relevant updates, reminders, and promotions

Improve our website experience

Provide automated communication and scheduling tools

Detect spam and protect site security

9. How Long We Retain Your Data

Comments and their metadata are retained indefinitely.

If you register or submit a form, we store your information securely for ongoing service or support purposes.

You may request that your data be removed or exported at any time (see below).

10. Your Rights

If you have an account or have submitted a form, you can:

Request a copy of your stored personal data

Request that we erase any personal data we hold about you (except where retention is required by law or for fraud prevention)

To request deletion or access, email us at [email protected].

11. Data Sharing and Third Parties

We may share your information only with service providers required to operate this site (e.g., email providers, analytics tools). All data is protected by appropriate security measures.

Your phone number and email will never be sold to third parties for unsolicited marketing.

Visitor comments and form submissions may be checked through automated spam detection services.

12. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect or store information from individuals under this age.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://homeservices.hamiltonecom.com/privacy. Continued use of the site implies acceptance of the current policy.

14. Contact Us

If you have questions or requests related to this privacy policy, please contact us:

Milton Ecom Inc.

Email: [email protected]

Call or Text: 1 (866) 259 3033

Website: https://miltonecom.com

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Address

510 Concession St. P.O. Box 80033, Hamilton Ontario L9A1L4

Contact

(365) 832-8200

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